1. OVERVIEW
At Panch Tatav Ayurveda, we are committed to delivering the highest quality Ayurvedic products.
Due to the nature of our products (health & wellness supplements), we follow a limited return policy to ensure safety and hygiene.
2. ELIGIBILITY FOR RETURNS
We accept returns only under the following condition:
✅ You received a wrong product
3. RETURN CONDITIONS
To be eligible for a return:
- Request must be made within 7 days of delivery
- Product must be unused and unopened
- Product must be in original packaging
- Proof (photo/video) may be required
4. NON-RETURNABLE ITEMS
We do not accept returns in the following cases:
❌ Opened or used products
❌ Change of mind
❌ Personal preference
❌ Incorrect usage
5. REFUND PROCESS
Once your return request is approved:
- Refund will be processed to the original payment method
- Processing time: 5–7 business days
6. REPLACEMENT OPTION
Instead of a refund, you may opt for:
👉 Replacement of the correct product
7. RETURN SHIPPING
- If the error is from our side → we will cover return shipping
- If not eligible → return request will be declined
8. HOW TO REQUEST A RETURN
To initiate a return:
📧 Email: info@panchtatavayuveda.com
📱 WhatsApp: +91 9815799764
Include:
- Order details
- Issue description
- Photo/video proof
9. IMPORTANT NOTE
As our products are related to health and wellness, we maintain strict quality and hygiene standards.
Returns are therefore limited to ensure safety for all customers.